1. How much does shipping cost?
- Free Shipping On Orders Over 69 USD -For Australia, France, Germany, Italy, New Zealand, United States, Macao, China, Hong Kong
- Free Shipping On Orders Over 89 USD-Canada, United Kingdom
- Standard Shipping 11 USD - For All Countries
- Fedex Shipping 27 USD is ONLY available for Australia, France, Germany, Italy, New Zealand, United States, Macao, China, Hong Kong
- Shipping Rate shown as the below table.
2. How long will it take to get my order?
Generally it will take 1-2 days for us to process your order.
After we processed the order, then for
- Standard shipping orders will take around 15-30 business days to arrive.
- Fedex Shipping orders will take around to 14-18 business days to arrive.
3. What shipping carriers do you use?
- For free/standard shipping, we use your local postal service such as USPS, Royal Mail and LePost.
- For express shipping, we use parcel shippers like UPS, FedEx or DHL depending on your location.
4. What about duty and taxes?
- United States: Duty and taxes would be charged regarding on your regions.
- Australia, Canada, United Kingdom and Europe: We will try out best but orders may be subject to duties and taxes, and customers are responsible for these fees.
- International: Orders may be subject to duties and taxes, and customers are responsible for these fees. Please note that Simpleretro does not have any control over duties and taxes. We cannot advise as to what the costs will be, as they vary by country. For more information on these fees, please contact your local customs office.
5. WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. If you decide to change your shipping address, please write to us at email@example.com as soon as you place your order.