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You have 30 days from the shipping date to be eligible for a full refund. Unfortunately, we do not cover shipping fee for returns and the original order shipping fee was not excluded in the refund at this moment.

Please note that all accessories, and items marked ‘FINAL SALE’, ‘FLASH SALE’, CLEARANCE’, ‘HOLIDAY SALE’, ‘Black Friday’ and ‘MYSTERY BOX’ are non-returnable. We do not accept returns if there is visible stain, marks, smears, tears or any damage of the returned item(s).

** For any potential misuse or abuse of our return policies, we reserve the right to refuse service to anyone.

If you notice any quality issues with your order, please email us at

Please visit our “Return Policy” page for more details